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Shipping Information
Shipping
We use USPS, UPS and FedEx depending on time and cost, for those items which meet their size and weight limitations.
Call us for priority and express shipping prices.
Free shipping applies
to the lower 48 US States only. Call for international shipping
charges.
Delivery Times
Order processing and shipping transit times are estimated at 5-10 working
days. If you have a specific delivery time frame, we should discuss this prior to order placement. Sometimes, through circumstances beyond our control, we do not make any
guarantees of a projected delivery schedule. We will do our best to expedite your order, but cannot guarantee an exact delivery day.
Order Tracking
If delivery contact is not made approximately (10) ten working days from shipping notification, you may want to check on the transit location of your order. Please e-mail
or call us with your invoice number and we will respond promptly with the most up-to-date information.
Delivery Notification
Please make sure someone is at the delivery destination to receive the order.
If your home is not accessible by delivery truck (example: summer home in Michigan snowed in during winter months), we may have to transport your merchandise to the nearest accessible point and it will be your responsibility to provide pick-up and transportation to your home.
In some cases, remote delivery charges may apply. We will notify you prior to shipping if this should apply or call us if you are concerned.
When Your Merchandise Arrives
Please be prepared to inspect your order when it arrives. Check the bill of lading and verify that the quantity of packages delivered agrees with what the BOL indicates left the factory. You may have to open the cartons, in the case of motor freight, to look for transit damage. Please do not sign the bill of lading until you are reasonably sure the merchandise has been delivered in good condition. If you should discover damage, it is your responsibility to notify us
immediately.
You must sign the bill of lading with a note describing the damage you see. Although damage claims are rare, they can happen and your products are fully insured against freight damage.
Freight Damage
Your products are insured against freight damage. Should freight damage be determined, we will either arrange to have the merchandise repaired to factory new conditions or replaced at no cost to you and as expeditiously as possible.
Questions? Call Us or Email
For large orders, please call us or e-mail us with the merchandise information and your complete delivery address so
we can quote the exact shipping fees.
Alaska, Hawaii and International Deliveries
Please call us or email for a quote.
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